This Return Policy (the “Policy”) covers METT Naturals, LLC, a Utah limited liability company (“METT”, “we”, “us”, or “our”) and describes the return policy for products and services purchased by customers through mettnaturals.com (the “Site”). Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a fifteen (15)-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within fifteen (15) days, we will issue a full refund. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the purchased product carefully to ensure that it has not been damaged during shipping. All claims for damaged product must be made within 48 hours by emailing firstname.lastname@example.org. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.